How to Claim your Prize

Claiming a lottery prize can look a little different depending on the amount you’ve won and how you purchased your ticket. To make things simple, we’ve created a quick questionnaire that will tell you exactly which forms you need and how to submit your claim — whether that’s at a retailer, by mail, or by booking an appointment at a Prize Payout office.

Ways to Claim

At a Prize Payout Office

Our Prize Payout Offices are open Monday to Friday from 8:30 AM to 4:30 PM.

Cheque processing may take 15–20 minutes (retailer claims not included).

If you would like your prize paid via direct deposit, please bring a direct deposit form from your bank.

A photo of the winner may be taken at the appointment.

Saskatoon Prize Payout Office

Book an appointment below, or call our Saskatoon prize payout of office at 306.975.0831.

Regina Prize Payout Office –

Book an appointment below, or call our Regina prize payout of office at 306.780.9355.

By Mail

Mail your forms, original ticket, and photocopy of your government-issued ID to:

Western Canada Lottery Corporation
Prize Payout
Main Floor, 125 Garry Street
Winnipeg, MB R3C 4J1

Things to remember if you’re claiming a prize by mail:

Call Player Care at 1-800-665-3313 during normal business hours before sending in any claim worth more than $1,000. Prizes over $1,000 require additional paperwork, which we can provide to you when needed. You can send claims under $1,000 directly, without contacting Player Care in advance.

All risks of sending tickets through the mail remain with the player. You can take a scan or photocopy for your records, but the original ticket is required for claim.

What to bring or include

Whether you’re coming in person or mailing your claim, make sure you have:

Completed Forms

Government-issued ID

  • In person at a Prize Payout Office:
    • 1 piece of government-issued photo ID
  • By mail:
    • A front and back copy of 1 piece of government-issued ID

Original Ticket

We recommend you keep a scan or photocopy of the ticket for your records

Questions? We’re here to help!

If you’re unsure which forms you need, how to complete them, or the best way to claim your prize, we’re happy to help.

Contact Us